Warranty Information
At ProSkyDivings.com, we are committed to providing quality used skydiving equipment that has been carefully inspected and accurately described before being offered for sale. We understand that purchasing pre-owned skydiving gear requires confidence and transparency, which is why we strive to provide detailed product information, clear photographs, and honest condition reports for every item in our inventory. This Warranty Information page explains what customers can expect when purchasing used skydiving equipment, outlines our inspection process, and describes the responsibilities of both the buyer and seller.
Used Equipment Warranty Policy
Unlike new skydiving equipment supplied directly by manufacturers, most used skydiving equipment sold through ProSkyDivings.com is offered in pre-owned condition. Because each product has its own service history, Date of Manufacture (DOM), usage record, and maintenance background, manufacturer warranties may no longer apply. However, every product is inspected before listing to ensure it matches the condition described on the product page.
Our inspection process focuses on visible condition, component identification, and overall presentation. Product listings include information such as manufacturer, model, estimated jump numbers where available, Date of Manufacture (DOM), sizing, and any visible cosmetic wear. Our goal is to provide customers with sufficient information to make informed purchasing decisions before placing an order.
Product Inspection Before Shipping
Every order undergoes a final inspection before dispatch. During this process, our team confirms that the equipment matches the product description, verifies that all listed components are included, and checks the item for any obvious signs of damage that may have occurred during storage. Packaging is completed carefully to help protect your equipment throughout international transportation.
Although every effort is made to ensure accuracy, used skydiving equipment naturally shows signs of previous ownership. Minor cosmetic marks, normal wear, or age-related appearance should be expected unless otherwise stated in the product description.
Buyer Responsibilities
Purchasing used skydiving equipment carries important responsibilities. Before using any equipment purchased from ProSkyDivings.com, buyers should have the equipment thoroughly inspected by a qualified FAA, EASA, or nationally certified parachute rigger, depending on local regulations. This independent inspection should verify compatibility, airworthiness, and proper installation before the equipment is placed into service.
Buyers are also responsible for confirming that the selected canopy, reserve, harness-container system, Automatic Activation Device (AAD), helmet, or accessory is appropriate for their body measurements, experience level, wing loading requirements, and local regulations.
Manufacturer Warranties
Some accessories or recently manufactured products may still be covered by an original manufacturer’s warranty if that warranty is transferable. Any remaining manufacturer warranty is governed solely by the manufacturer’s own warranty terms and conditions. ProSkyDivings.com cannot extend, modify, or guarantee warranties provided by third-party manufacturers.
Shipping and Transit Protection
All orders are packaged carefully before shipment to reduce the risk of transportation damage. If your package arrives with visible external damage, please inspect the contents immediately and notify both the shipping carrier and our customer support team as soon as possible. Photographs of the package and damaged item will assist us in reviewing the situation and determining the appropriate resolution.
Warranty Exclusions
Our warranty policy does not cover normal wear and tear, cosmetic imperfections disclosed in the product listing, misuse, improper storage, unauthorized modifications, incorrect installation, accidents, negligence, improper maintenance, exposure to chemicals or extreme environmental conditions, or damage resulting from failure to obtain a professional inspection before use. Equipment used outside the manufacturer’s intended purpose is also excluded from any applicable warranty consideration.
Customer Satisfaction
Customer satisfaction remains one of our highest priorities. If you receive an item that does not substantially match its product description, please contact our support team promptly with your order number, photographs, and a detailed explanation of the issue. We will review every inquiry individually and work toward a fair resolution in accordance with our store policies and applicable consumer protection laws.
Contact Us
If you have any questions regarding warranty coverage, equipment condition, product compatibility, or your recent purchase, please contact the ProSkyDivings.com customer support team before using the equipment. We are always happy to provide additional information to help you purchase used skydiving equipment with confidence and clarity.